Executive Team

Robyn Mildon PhD

Executive Director
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Bianca Albers

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Natasha Morris

Director, Social Business and Philanthropy
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Vanessa Rose PhD

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Fiona Kelly

Director/Chief Operating Officer
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Robyn Mildon PhD

Executive Director
Robyn Mildon PhD is the founding executive director of the Centre for Evidence and Implementation (CEI). Robyn is an internationally recognised leader with a long standing career focused on the implementation, mainstreaming, and scaling-up of evidence to achieve social impact for children, families and communities in a range of health and human service areas. She has lead several national, ongoing initiatives aimed at improving the selection, and use of, evidence to in real-world service and policy settings.

In addition to her Australian-based work, Robyn has built a portfolio of projects collaborating with both government and non-government agencies in countries such as Singapore, Norway, Sweden, the USA, the UK and New Zealand, and has been a keynote speaker at multiple events around the globe.

Robyn is the co-chair of the Global Evidence and Implementation Summit 2018, was the founding chair of the Scientific Program Committee for the first and second Australian Implementation Conference (AIC), and co-chair for the third Biennial Australasian Implementation Conference. She is also the founding co-chair of the Knowledge Translation and Implementation Group with the Campbell Collaboration. Robyn holds an honorary Associate Professorship with the University of Melbourne.

Bianca Albers

Bianca Albers is an internationally recognised leader in the field of implementation science and practice and leads CEI’s work within this area.

Bianca brings extensive experience in teaching implementation, applying core concepts of Implementation science within different practice and policy settings and in monitoring and evaluating implementation practice. She has supported numerous government, non-government and service agencies in the uptake of evidence and in evaluating this uptake. She is a key figure in the European implementation environment, co-founded and chairs the European Implementation Collaborative, and is a member of the Advisory Board for the EU funded Horizon2020 project ImpleMentAll. In 2018, she received the Danish Implementation Network (DIN) Implementation Award for outstanding efforts in putting implementation on the agenda of practice, policy and research in Denmark.

Bianca also heads CEI’s work with research synthesis. She has led the production of numerous systematic reviews for policy and practice use and is strongly engaged in making evidence accessible to people working with service delivery at the frontline.

With an educational background in political science, Bianca holds a strong interest in the field of policy implementation and its connection with implementation science and practice.

Natasha Morris

Director, Social Business and Philanthropy
Natasha is passionate about the use of evidence and evaluation in creating social impact. At CEI, Natasha works with the social business (including social impact and outcomes-based funding models), corporate and philanthropic sectors to increase their effective use and implementation of evidence.

Natasha has completed the University of New South Wales Graduate Certificate in Social Impact, with a research focus on exploring frameworks for cross-sector collaboration to create systemic social change.

Natasha has worked in social impact for nearly 10 years, with broad experience across impact investing, venture philanthropy, policy, strategy and projects in the for-purpose sector. Her background includes working with strategy development across various social policy areas.

Prior to this, Natasha developed strong project management, business and stakeholder engagement skills in a private sector career spanning project finance law and major projects investing in Australia and Europe.

Natasha has a Bachelor of Laws and a Bachelor of Commerce (Finance) from the University of New South Wales.

Vanessa Rose PhD

Vanessa Rose, PhD, is a research psychologist with substantial experience developing and evaluating evidence-based programs implemented within health and human services. She previously led a program of work at the University of NSW focused on improving the lives of children, families and communities facing adversity, establishing a community-based research centre to bridge the gap between research-practice and research-users. Vanessa has also led work in NSW government developing an evidence-informed framework to establish shared outcomes across agencies and improve the wellbeing of vulnerable populations. Her background includes child psychological assessment, managing a community health centre and teaching undergraduate and postgraduate students in health inequalities, health promotion and research methodology.

In her role with CEI, Vanessa is responsible for a portfolio of evaluation projects. These include large-scale, whole-sector evaluations using robust methodologies to measure outcomes and assist government and other policy agencies in decision-making for future investment.

Matt Tyler

Matt Tyler brings over 10 years of experience across the private, public, academic, and community sectors. He has particular expertise in improving social services including within child protection, homelessness, criminal justice, mental health, and aged care. Most recently he worked for Harvard’s Government Performance Lab where he led over 80 agency staff at Connecticut’s Department of Children and Families. In this role he improved child protection service referral decisions and the use of real time data with service providers to better meet the needs of over 30,000 families each year.

Prior to this, he advised Salt Lake County on the construction of two social impact bonds that have since launched: one addressing homelessness and the other recidivism. He also completed social impact bond feasibility analysis for the Victorian Department of Health and Human Services. Outside social services, he has worked as a strategy consultant for Australia’s largest companies, an economist on Australia’s foreign aid program focused on South-East Asia, a policy adviser to the Australian Labor Party, and a researcher on an Australian Research Council grant seeking to better understand the determinants of Indigenous Australian men’s health.
In his role with CEi, Matt leads projects across service delivery reform, implementation science and evaluation.

He holds a Master of Public Policy from Harvard’s Kennedy School, Honours in Economics (University Medal) from Monash University, and a B.A (Psychology) / B.Comm (Finance) from the University of Melbourne.

Fiona Kelly

Director/Chief Operating Officer
Fiona Kelly brings over 20 years of global management and leadership experience across the consulting, professional services and not-for-profit sector. She has significant experience in financial management, management of support services, technology implementation, developing project delivery capability and guiding organisations though major change. Fiona is committed to building and maintaining strong team environments, achieving operational excellence and implementing business solutions that support growth and produce results.

She holds a Bachelor of Economics from Monash University and a Master of Business Administration from the University of Melbourne and is a Chartered Accountant.

In her role with CEI Fiona is responsible for CEI’s financial management, overseeing and improving CEI’s operations and driving geographic expansion and strategic growth.

Fiona is an advocate for improving women’s health outcomes and serves as a Director on the Board of VCS Foundation, an organisation committed to preventing cancer and infectious diseases through the provision of population health screening and vaccination programs.

Australian Office

Sydney

Natasha Morris

Director, Social Business and Philanthropy
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Vanessa Rose PhD

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Belinda Parker

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Margaret Stott

Senior Advisor, Implementation
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Theresa Kellett

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David Taylor

Advisor, Research and Evaluation
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Jonathan Ng

Research Assistant
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Natasha Morris

Director, Social Business and Philanthropy
Natasha is passionate about the use of evidence and evaluation in creating social impact. At CEI, Natasha works with the social business (including social impact and outcomes-based funding models), corporate and philanthropic sectors to increase their effective use and implementation of evidence.

Natasha has completed the University of New South Wales Graduate Certificate in Social Impact, with a research focus on exploring frameworks for cross-sector collaboration to create systemic social change.

Natasha has worked in social impact for nearly 10 years, with broad experience across impact investing, venture philanthropy, policy, strategy and projects in the for-purpose sector. Her background includes working with strategy development across various social policy areas.

Prior to this, Natasha developed strong project management, business and stakeholder engagement skills in a private sector career spanning project finance law and major projects investing in Australia and Europe.

Natasha has a Bachelor of Laws and a Bachelor of Commerce (Finance) from the University of New South Wales.

Vanessa Rose PhD

Vanessa Rose, PhD, is a research psychologist with substantial experience developing and evaluating evidence-based programs implemented within health and human services. She previously led a program of work at the University of NSW focused on improving the lives of children, families and communities facing adversity, establishing a community-based research centre to bridge the gap between research-practice and research-users. Vanessa has also led work in NSW government developing an evidence-informed framework to establish shared outcomes across agencies and improve the wellbeing of vulnerable populations. Her background includes child psychological assessment, managing a community health centre and teaching undergraduate and postgraduate students in health inequalities, health promotion and research methodology.

In her role with CEI, Vanessa is responsible for a portfolio of evaluation projects. These include large-scale, whole-sector evaluations using robust methodologies to measure outcomes and assist government and other policy agencies in decision-making for future investment.

Belinda Parker

Belinda Parker is a teacher and lawyer with considerable experience designing, implementing and evaluating education programs. She previously worked as a Leading Teacher at a government secondary school, where she designed interventions to improve student literacy and engagement. She also recently completed a Master of Education at Harvard University specialising in monitoring and evaluation of large-scale reform projects. Beyond education, Belinda has carried out mixed methods research projects and worked as a solicitor at a large Australian law firm.

Belinda has a keen interest in the implementation of evidence-informed policies that improve outcomes for children, families and communities. In her role at CEI, she is responsible for the design, planning and delivery of a portfolio of service reform projects.

Margaret Stott

Senior Advisor, Implementation
Margaret Stott has a background in psychology with broad experience in implementing evidence-based practices in both government and non-government organisations. Her work has focused on the implementation of programs in relation to child wellbeing and domestic violence, as well as clinical supervision of multisystemic therapy teams within the juvenile and disability sectors. In her role with CEI, Margaret conducts both practice design and coaching, and is highly skilled in demonstrating the practical application of techniques to help others improve their practice. With years of experience in supporting practitioners’ skill development and acquisition, she is an expert in the implementation and coaching of evidenced-based practices.

Theresa Kellett

Theresa Kellett has worked in the field of Domestic and Family Violence practice for ten years as both practitioner and manager. Her work has focused on improving practice within programs through the development of practice guidelines and procedures as well as training and mentoring staff. She has experience both enhancing existing programs and successfully implementing new programs in urban and regional settings in Queensland, Australia. She has overseen significant growth (more than double) within the Domestic and Family Violence program portfolio during this time and has helped to establish Save the Children as a leading service provider in this sector. She has significant experience delivering training to frontline staff with an emphasis on reflective practice and continual learning and development. Her work in this field has enabled her to develop strong skills in leadership, supervision and communication which were recognised through an invitation by the Office of Women to participate in the Archersfield Executive Challenge Academy.

In her role with CEI, Theresa is engaged as an Implementation Specialist to support agencies to successfully implement effective programs, practices and service models. Theresa provides consultation, training and support to teams to ensure high quality, evidence-based practice.

David Taylor

Advisor, Research and Evaluation
David Taylor is an economist with a background in consulting and a longstanding interest in using better evidence to inform policy. His most recent project explored the application of cost benefit analysis techniques in evaluating evidence-based social policy interventions to determine their economic impact. At CEI, David uses his quantitative and consulting skills to engage in a range of projects involving implementation, impact and economic evaluations.

Jonathan Ng

Research Assistant
Jonathan Ng is a social worker, with experience in research and clinical practice with vulnerable and marginalized populations. As a researcher, he enjoys new opportunities to access, synthesize and analyse research to identify gaps in existing evidence, and make insights more accessible for relevant stakeholders. His professional clinical practice networks enable him to work closely with frontline practitioners for the procurement of research data, to determine program effectiveness and contextual adaptability.

In his role with CEI, Jonathan seeks to push the envelope of effective programs and practice and strengthen the bridge between practice and scientific theory, within the pylon of implementation science. His background in sociology and music education, equips him with creativity to think outside-the-box, and make a difference to the lives of vulnerable children, families and communities.

Melbourne

Robyn Mildon PhD

Executive Director
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Fiona Kelly

Director/Chief Operating Officer
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Jessica Hateley-Browne PhD

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Lauren Hodge PhD

Advisor, Implementation
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Rebecca Schachtamn

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Tom Steele

Research Assistant
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Nerida Heyward

Centre Coordinator
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Sameera Sanjeevani

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Sangita Chakraborty

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David Dunt PhD

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Robyn Mildon PhD

Executive Director
Robyn Mildon PhD is the founding executive director of the Centre for Evidence and Implementation (CEI). Robyn is an internationally recognised leader with a long standing career focused on the implementation, mainstreaming, and scaling-up of evidence to achieve social impact for children, families and communities in a range of health and human service areas. She has lead several national, ongoing initiatives aimed at improving the selection, and use of, evidence to in real-world service and policy settings.

In addition to her Australian-based work, Robyn has built a portfolio of projects collaborating with both government and non-government agencies in countries such as Singapore, Norway, Sweden, the USA, the UK and New Zealand, and has been a keynote speaker at multiple events around the globe.

Robyn is the co-chair of the Global Evidence and Implementation Summit 2018, was the founding chair of the Scientific Program Committee for the first and second Australian Implementation Conference (AIC), and co-chair for the third Biennial Australasian Implementation Conference. She is also the founding co-chair of the Knowledge Translation and Implementation Group with the Campbell Collaboration. Robyn holds an honorary Associate Professorship with the University of Melbourne.

Matt Tyler

Matt Tyler brings over 10 years of experience across the private, public, academic, and community sectors. He has particular expertise in improving social services including within child protection, homelessness, criminal justice, mental health, and aged care. Most recently he worked for Harvard’s Government Performance Lab where he led over 80 agency staff at Connecticut’s Department of Children and Families. In this role he improved child protection service referral decisions and the use of real time data with service providers to better meet the needs of over 30,000 families each year.

Prior to this, he advised Salt Lake County on the construction of two social impact bonds that have since launched: one addressing homelessness and the other recidivism. He also completed social impact bond feasibility analysis for the Victorian Department of Health and Human Services. Outside social services, he has worked as a strategy consultant for Australia’s largest companies, an economist on Australia’s foreign aid program focused on South-East Asia, a policy adviser to the Australian Labor Party, and a researcher on an Australian Research Council grant seeking to better understand the determinants of Indigenous Australian men’s health.
In his role with CEi, Matt leads projects across service delivery reform, implementation science and evaluation.

He holds a Master of Public Policy from Harvard’s Kennedy School, Honours in Economics (University Medal) from Monash University, and a B.A (Psychology) / B.Comm (Finance) from the University of Melbourne.

Fiona Kelly

Director/Chief Operating Officer
Fiona Kelly brings over 20 years of global management and leadership experience across the consulting, professional services and not-for-profit sector. She has significant experience in financial management, management of support services, technology implementation, developing project delivery capability and guiding organisations though major change. Fiona is committed to building and maintaining strong team environments, achieving operational excellence and implementing business solutions that support growth and produce results.

She holds a Bachelor of Economics from Monash University and a Master of Business Administration from the University of Melbourne and is a Chartered Accountant.

In her role with CEI Fiona is responsible for CEI’s financial management, overseeing and improving CEI’s operations and driving geographic expansion and strategic growth.

Fiona is an advocate for improving women’s health outcomes and serves as a Director on the Board of VCS Foundation, an organisation committed to preventing cancer and infectious diseases through the provision of population health screening and vaccination programs.

Jessica Hateley-Browne PhD

Jessica Browne, PhD, is a researcher with a background in health psychology. She has more than 10 years of experience in applied behavioural research, particularly in the health services and population health fields. She has held roles in academic and applied research centres, and in a government agency.

Jessica has worked on a variety of large-scale trials and evaluation projects, and has expertise in using mixed-methods and hybrid designs in research that seeks to address health and social program and policy challenges.

Jessica is committed to high-quality and creative knowledge translation, and is passionate about contributing to and utilising the best evidence to inform policy and practice.

Lauren Hodge PhD

Advisor, Implementation
Lauren Hodge, PhD, is a researcher with a PhD in psychology. She has 10 years' experience in evaluating and delivering programs for children and families in community settings. Lauren specialises in evidence-based program planning and implementation support for organisations and practitioners working in child wellbeing and family support. In her role at CEI, Lauren is responsible for helping agencies successfully implement effective programs, practices and service models. Lauren’s research activity concerns implementing and sustaining programs with a focus on facilitators and barriers for organisations, communities and practitioners during the implementation process.

Rebecca Schachtamn

Rebecca Schachtman graduated from Lawrence University with a Bachelor’s Degree in psychology and honours. Rebecca has experience in managing review projects; extracting, interpreting and synthesising data; assessing the quality of evidence; writing reports; and creating presentations tailored to audiences with varying levels of background knowledge. She also has considerable knowledge about issues related to gender and incivility in the workplace, gathered through multiple consulting projects.
in her role with CEI, she supports the production of multiple rapid reviews focused on topics related to child and family services, early childhood education and out-of-home care.

Tom Steele

Research Assistant
Tom Steele is a dietitian with a range of research experience with vulnerable and less advantaged communities. His research work in Public Health Nutrition saw him assisting in the administration of novel initiatives and opportunities to promote healthier food environments improve physical activity in children and to promote healthier food environments.

He enjoys engaging with stakeholders and combining his analytical research skills with practical, frontline evidence to improve the effectiveness of programs and to contribute to existing evidence-based research.

Tom seeks to continue this in his role with CEI. Here, his clinical, public health and research backgrounds assist him in bringing together theoretical and real-world programs and practice, to contribute to implementation science. He is a big picture thinker with a worldly view towards improving the wellbeing of vulnerable children, families and communities.

Nerida Heyward

Centre Coordinator
Nerida Heyward has 13 years' experience in administrative and executive support roles working for non-profits, corporate and government organisations. She is particularly interested in community development. Prior to her role at CEI, she provided crucial support to the CEO of a genomics research organisation. Nerida's work with CEI involves supporting the leadership team and management of the centre’s daily administrative functions.

Sameera Sanjeevani

Sameera Sanjeevani is a Certified Practising Accountant with working experience in industry and public practice over 10 years. She believes in quality education and health services are vital for betterment of children and firmly supports the mission of CEI.

In her role with CEI, Sameera is responsible for day to day finance operations, including Singapore branch. The role covers a broad range of activities from transactional processing to reporting, improved financial processes and practices, budgeting & forecasting.

Sangita Chakraborty

Sangita received her Masters in Public Health from the University of Melbourne specialising in Epidemiology and Biostatistics. Her research work in clinical epidemiology included synthesising a systematic review and meta-analysis on the types of respiratory viruses in patients undergoing stem cell transplants.

She also has experience in operations management, stakeholder engagement and coordination. She has extensively been involved in health and social welfare campaigns, having worked with a range of charitable organisations in Australia and around the world.

In her role at CEI, she supports the process for extracting, interpreting and synthesising data and assessing the quality of evidence.

David Dunt PhD

David Dunt MB BS PhD FFPH is an Associate at the Centre for Evidence and Implementation (CEI). David is also Honorary Professor and Professor Emeritus at The University of Melbourne as well as the Founding Director of its Centre for Health Policy. He is a medically-trained, public health specialist and epidemiologist with major interests in health services research and health program evaluation, including of complex government health care programs.

David has been a pioneer in academic public health in Australia since the 1970s. He has 171 refereed publications and 158 other publications. He has had continuous research funding, including from the NHMRC, since 1980.

David has had a major impact on government policy. These include two Ministerial reviews of Mental Health Care in the Australian Defence Forces and a Study into Suicide in the Veteran Community. His recommendations led to major reorganisation and increased funding of relevant services.

Other impacts followed the development of a methodological framework for the Victorian Government’s Supervised Injecting Room for Drug Users legislation proposed in the 1990s, a review of the Life Education program and an independent evaluation of beyondblue.

Evaluations of major government programs include Best Start (Statewide Early Childhood Development Initiative in Victoria). Recently, he has been researching the Doorway program, an integrated housing and recovery support program for people with severe and persistent mental illnesses and at risk of being homeless.

Singapore Office

Cheryl Seah PhD

Senior Advisor
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Pony Chew PhD

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Faridah Abu Bakar

Research Assistant
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Surendran Jayasundar

Research Assistant
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Mubarak Johari

Research Assistant
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Khairunisa Khaider

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Veronica Sng

Research Assistant
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Noraini Veragoo

Research Assistant
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Sophia Fujino

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Cheryl Seah PhD

Senior Advisor
Cheryl Seah, PhD, is responsible for coordinating CEI’s evaluation of KidStart, a program that empowers vulnerable young children and their families in Singapore. As project manager, Cheryl combines her passion for supporting children and families with her brilliant acumen in program design, implementation, and evaluation. Cheryl has extensive knowledge and experience coordinating and supporting child-centred and early intervention programs. Some of her research and career highlights include evaluating the impact of a parenting program in the first postnatal year on parenting stress and attachment, and managing the design and implementation of a large-scale early childhood holistic outcome project in Singapore.

Pony Chew PhD

Pony Chew completed her PhD with the Division of Psychology at Nanyang Technological University in Singapore focusing on how individuals can come to build strong identification with a culture through social others in the sociocultural milieu. At CEI, Pony provides research support. She is based in Singapore.

Jeremy Zhou

Jeremy Zhou is responsible for managing the implementation of Circle of Care, an integrated, child-centric model of care where early childhood educators, social workers and educational therapists look after the children’s holistic development, and the needs of their families. Jeremy brings to the team his expertise of managing and implementing initiatives and programmes in the government and social service sector in the areas of child welfare and juvenile offending, as well as working with the clients and families in Singapore. In his role with CEI, Jeremy provides project management and implementation support.

Faridah Abu Bakar

Research Assistant
With a background in finance, Faridah Abu Bakar’s career took a sharp turn when she discovered a deep curiosity for social services. She has since focused on honing her psychology, research and sociology skills through education and hands-on experience. She has aided research projects, most notably as an interviewer with parents of juvenile offenders, and is currently studying a double degree in psychology and sociology at the Singapore University of Social Sciences. Alongside her studies, Faridah works with CEI in Singapore to assist research to uncover new evidence.

Surendran Jayasundar

Research Assistant
Surendran Jayasundar graduated with a Bachelor's Degree in Psychology (Hons) from the National University of Singapore. His research experience extends across multiple fields of psychology, including clinical, educational and health. Suren now uses his passion for research, and skills gleaned from his background as a research assistant, to better the lives of others. Suren works with CEI to provide high-quality research support to the KidSTART program in Singapore.

Mubarak Johari

Research Assistant
Mubarak Johari holds a diploma in Psychology Studies from Temasek Polytechnic and a BA( 2nd Upper) in Criminology and Security from Singapore Institute of Technology – University of Liverpool. Previously interning in Singapore Prison Services and collaborating with Singapore Corporation Of Rehabilitative Enterprises for his final year project, he has experience working with repeat offenders and the difficulties they face reintegrating into society. He also engages with at risk youths and families as a regular volunteer at a family service centre. In his role with CEI, Mubarak provides research support for the Circles of Care and the KidSTART program in Singapore.

Khairunisa Khaider

Khairunisa Khaider graduated from the National University of Singapore with an Honours Degree in Psychology. She has experience in various research projects that include conducting cognitive and language assessments for children ranging from age 4.5-10 years old. Other than working with children, she was also involved in research on teacher professional development. At CEI, Khairunisa provides research support to the KidSTART program in Singapore.

Veronica Sng

Research Assistant
Veronica Sng graduated from James Cook University with a Bachelor of Psychology (Hons). She has prior experience conducting research projects and evaluating programs that support vulnerable and low-income youths. Her work has focused on increasing youths’ social connectedness so they can become resilient individuals. In her role with CEI, Veronica is responsible for providing research support to the outcome evaluation of the KidSTART program in Singapore.

Noraini Veragoo

Research Assistant
Noraini Veragoo graduated from the University of Sydney with a Bachelor of Arts and a double major in psychology and sociology. She has experience providing intensive neurodevelopment research support for multiple studies, including the longitudinal study Growing Up in Singapore Towards Healthy Outcomes (GUSTO), and the Singapore Preconception Study of Long-Term Maternal and Child Outcomes (S-PRESTO). Her work has primarily focused on attachment and the developmental outcomes related to parenting. In her role with CEI, Noraini provides research support to the KidSTART program’s outcome evaluation in Singapore.

Sophia Fujino

Sophia Fujino is an administrator with our Singapore office. Her experience extends from being an educator with children and teenagers, to working with international companies providing organisational support to help them run their daily operations more efficiently. Sophia holds a Bachelor of Arts from the National University of Singapore.

United Kingdom Office

Bianca Albers

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James Hennessy

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Bianca Albers

Bianca Albers is an internationally recognised leader in the field of implementation science and practice and leads CEI’s work within this area.

Bianca brings extensive experience in teaching implementation, applying core concepts of Implementation science within different practice and policy settings and in monitoring and evaluating implementation practice. She has supported numerous government, non-government and service agencies in the uptake of evidence and in evaluating this uptake. She is a key figure in the European implementation environment, co-founded and chairs the European Implementation Collaborative, and is a member of the Advisory Board for the EU funded Horizon2020 project ImpleMentAll. In 2018, she received the Danish Implementation Network (DIN) Implementation Award for outstanding efforts in putting implementation on the agenda of practice, policy and research in Denmark.

Bianca also heads CEI’s work with research synthesis. She has led the production of numerous systematic reviews for policy and practice use and is strongly engaged in making evidence accessible to people working with service delivery at the frontline.

With an educational background in political science, Bianca holds a strong interest in the field of policy implementation and its connection with implementation science and practice.

James Hennessy

James Hennessy is a qualified economist who champions the uptake of evidence in practice and policy to achieve social impact for children and families. One of three founding members of the CEI’s Leadership Team, James specialises in translating and disseminating evidence to support evidence-informed decision making across the public, private and NFP sectors. For example, James recently worked with the Victorian Government to develop a framework for a menu of evidence-informed programs and practices that will support improved decision-making by government and service agencies that will ultimately lead to better outcomes for vulnerable children and families.

Prior to joining CEI, James worked for Ernst & Young across a range of functions, including economic, government and sustainability consulting services. For close to 10 years, James supported public, private and NFP clients to make better decisions through strategic options analysis, incorporating economic, social, environmental and financial impacts. This included strategic policy advice and developing successful Business Cases for public-sector departments and agencies for large scale social and health policy and infrastructure investments.

James is currently completing post-graduate studies in social impact at UNSW and has degrees in Commerce (economics) and Arts (criminology).